Please take the time to read and understand the Terms and Conditions set out below prior to booking a trip with us. We strongly recommend that you carefully read all information relating to your trip on our website prior to booking to ensure that you understand the itinerary, level of comfort and physical demands of the trip you are undertaking.
1. Booking and Reservations: a. All tour bookings are subject to availability. b. Reservation confirmation is only guaranteed upon successful payment.
2. Customized Travel Experience: a. Our 3D guided tours are meticulously crafted to meet your unique preferences. b. Changes to the itinerary can be accommodated within a specified timeframe, ensuring your journey aligns perfectly with your desires.
3. AR Assistant Guide: a. The AR assistant guide is a key feature of your travel experience, providing insightful information and enhancing your exploration. b. Users are responsible for the proper handling and care of AR devices provided during the tour.
4. Payment and Fees: a. Full payment is required at the time of booking to secure your reservation. b. Additional fees may apply for any modifications or special requests made after the initial booking.
5. Cancellation Policy: a. Cancellations made within 7 days of the scheduled tour date may incur cancellation charges. b. Refund processing is detailed in our comprehensive Returns and Refunds Policy, providing clarity on the process and timelines.
6. Participant Responsibilities: a. Participants are expected to adhere to safety guidelines and instructions provided by our experienced guides. b. Any damage to the AR devices provided during the tour will be subject to repair or replacement fees.
7. Privacy and Data: a. We prioritize the security and confidentiality of your personal information. For detailed information, refer to our Privacy Policy.
8. Force Majeure: a. Unforeseen events beyond our control, such as natural disasters or unforeseeable circumstances, may affect tour schedules. We commit to making reasonable efforts to accommodate changes and communicate effectively with participants.
9. Governing Law: a. These terms are governed by the laws of [Jurisdiction], excluding conflicts of law principles.
10. Contact Information: a. For any inquiries, assistance, or to address concerns, please contact our dedicated customer service team at (+1) 332-1233. By engaging with our services, you express your understanding and acceptance of these terms and conditions. AR Tour is thrilled to be your guide on this exceptional journey through Canada. If you have any questions or need further clarification, feel free to reach out. Thank you for entrusting us with your travel adventure!
