At AR Tour, we are dedicated to providing you with a customized travel experience enhanced by our cutting-edge AR assistant guide in Canada. While we strive to meet and exceed your expectations, we understand that plans may change. Here’s how we handle returns for our unique travel experiences:
1. Flexible Returns: If, for any reason, you need to adjust or cancel your customized travel experience, we offer a flexible returns policy. We want to ensure that your journey with us is tailored to your satisfaction.
2. Timeframe for Returns: Returns and modification requests must be submitted within 7 days from the original booking date. Requests received after this period will be considered on a case-by-case basis.
3. Refund Process: To initiate a return or request a refund, please contact our dedicated customer service team at (+1) 332-1233. Provide your booking details, the reason for the return, and any relevant documentation. Our team will guide you through the process and confirm your eligibility.
4. Refund Method: Refunds will be processed using the original payment method employed for the booking. Please allow 7 business days for the refund to reflect in your account.
5. Modifications and Alternatives: We understand that travel plans can be dynamic. In addition to returns, we offer the flexibility to modify your travel experience or explore alternative options. Connect with our customer service team to discuss the possibilities.
6. Exceptional Circumstances: Life is unpredictable, and we acknowledge that exceptional circumstances may arise. If you find yourself in a unique situation not covered by our standard policy, please reach out to us. We are committed to finding fair and considerate solutions whenever possible. Embark on your personalized adventure with confidence, knowing that we are here to support you throughout your journey. If you have any questions or concerns regarding our Returns and Refunds Policy, do not hesitate to contact our customer service team. Thank you for choosing AR Tour for your immersive travel experience in Canada!
